Terms of
Service
Please read these terms carefully before using TradePro. By accessing our platform, you agree to be bound by these terms and our Privacy Policy.
Terms Overview
The key points at a glance
These Terms of Service ("Terms") govern your access to and use of TradePro's platform, products, and services. By using TradePro, you agree to these Terms. Here's a plain-language summary of the most important points:
Important: This summary is for convenience only. The full terms below are legally binding. Please read them carefully.
Acceptance of Terms
Your agreement with TradePro
By creating an account, accessing, or using TradePro in any way, you confirm that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms applicable to specific services you use.
If you are using TradePro on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you and that organization.
Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts in your jurisdiction.
Jurisdiction
You confirm that using TradePro is not prohibited by the laws of your country or jurisdiction of residence.
Updates
Continued use of TradePro after we post updated Terms constitutes your acceptance of the new Terms.
Account Responsibilities
Your obligations as a TradePro user
Accurate Information
You must provide accurate, current, and complete information during registration and keep your account information updated. Providing false information is grounds for immediate termination.
Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. You must immediately notify us at security@tradepro.com if you suspect unauthorized access to your account.
One Account Per Person
Each person may maintain only one individual TradePro account. Creating multiple accounts to circumvent restrictions or bans is strictly prohibited.
KYC Compliance
To comply with anti-money laundering (AML) regulations, you must complete identity verification (KYC) before accessing trading features. We may request additional documentation at any time.
Account Activity
You are responsible for all activity that occurs under your account, whether or not you authorized it. TradePro is not liable for losses resulting from unauthorized account access due to your failure to secure your credentials.
Trading & Investment Disclaimer
Important disclosures about our services
Not Financial Advice: TradePro is a technology platform, not a registered investment advisor, broker-dealer, or financial institution. Nothing on TradePro constitutes financial, investment, trading, or any other type of professional advice.
No Investment Advice
Market data, analysis, AI signals, and content on TradePro are for informational purposes only. They do not constitute recommendations to buy, sell, or hold any security or asset.
Past Performance
Historical performance data displayed on TradePro is not indicative of future results. All investments carry risk, including the possible loss of principal.
Your Own Research
You are solely responsible for evaluating the merits and risks of any investment. We strongly encourage you to consult a qualified financial advisor before making investment decisions.
Market Data Accuracy
While we strive for accuracy, market data may be delayed, incomplete, or contain errors. TradePro is not liable for decisions made based on inaccurate data.
Risk Disclosure
Understand the risks before you trade
⚠️ Trading financial instruments involves substantial risk of loss. Only trade with money you can afford to lose entirely.
Market Risk
HighAsset prices can move rapidly and unpredictably. You may lose some or all of your invested capital. Markets can be affected by economic events, geopolitical developments, and other factors beyond anyone's control.
Leverage Risk
Very HighTrading on margin amplifies both potential gains and losses. A small adverse price movement can result in losses exceeding your initial deposit. Margin calls may require you to deposit additional funds immediately.
Cryptocurrency Risk
Very HighCryptocurrencies are highly volatile, speculative assets not backed by any government. Their value can drop to zero. Regulatory changes may significantly impact cryptocurrency markets.
Liquidity Risk
MediumSome assets may be difficult to sell quickly at a fair price, especially during market stress. You may be unable to exit a position when desired.
Technology Risk
MediumPlatform outages, connectivity issues, or cyber attacks could prevent you from executing trades at critical moments. TradePro is not liable for losses resulting from technology failures.
Regulatory Risk
MediumChanges in laws and regulations may affect the availability of certain assets or trading strategies. Some products may not be available in your jurisdiction.
Financial Data Usage Policy
How we handle your financial information
TradePro collects and processes financial data to provide our services. By using TradePro, you grant us a limited license to process your financial data as described below:
Transaction Processing
We process your trade orders, deposits, and withdrawals to execute your instructions and maintain accurate account records.
Portfolio Analytics
We analyze your portfolio composition and performance to provide personalized insights, risk assessments, and AI-powered recommendations.
Regulatory Reporting
We may be required to report certain transactions to financial regulators, tax authorities, or law enforcement as required by applicable law.
Aggregate Research
We use anonymized, aggregated trading data to improve our platform and market analysis tools. Individual data is never identifiable in this research.
Third-Party Sale
We never sell your individual financial data to third parties for their commercial purposes.
Unauthorized Sharing
We never share your financial data with unauthorized parties or use it for purposes beyond those disclosed in our Privacy Policy.
API Usage Terms
Rules for developers using our API
Access to TradePro's API is subject to these additional terms. By using our API, you agree to comply with all applicable rate limits, usage policies, and security requirements.
Rate Limits
Free tier: 100 requests/min. Pro: 1,000 requests/min. Enterprise: Custom. Exceeding limits will result in temporary throttling.
Authentication
All API requests must include a valid API key in the Authorization header. Keys must be kept confidential and rotated regularly.
Permitted Use
API access is granted for building applications that enhance the trading experience. Reselling raw market data or building competing products is prohibited.
Data Attribution
Applications using TradePro data must display appropriate attribution. Market data may not be redistributed without a separate data licensing agreement.
API Documentation: Full API documentation, SDKs, and code examples are available at tradepro.com/api. Enterprise API agreements are available for high-volume use cases.
Billing & Subscriptions
Payment terms and subscription details
Basic market data, limited watchlists, community access
Real-time data, AI signals, unlimited watchlists, API access
Everything in Pro + dedicated support, custom integrations, SLA
Billing Cycle
Subscriptions are billed monthly or annually in advance. Annual plans receive a 20% discount. Your billing date is set on the day you first subscribe.
Payment Methods
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and bank transfers for Enterprise plans. All payments are processed securely by Stripe.
Automatic Renewal
Subscriptions automatically renew at the end of each billing period. You will receive a reminder email 7 days before renewal. You can cancel at any time to prevent renewal.
Price Changes
We may change subscription prices with 30 days' notice. Price changes will not affect your current billing period. You may cancel before the new price takes effect.
Refunds & Cancellation
Our fair refund policy
30-Day Money-Back Guarantee: If you are not satisfied with TradePro Pro within the first 30 days of your first subscription, contact us for a full refund — no questions asked.
Cancellation
You may cancel your subscription at any time from Account Settings → Billing → Cancel Subscription. Cancellation takes effect at the end of your current billing period. You retain access until then.
Refund Eligibility
Refunds are available within 30 days of initial purchase for new subscribers. Renewals are not eligible for refunds unless required by applicable law. Annual plan refunds are prorated.
Processing Time
Approved refunds are processed within 5–10 business days. The time for funds to appear in your account depends on your payment method and financial institution.
Non-Refundable Items
One-time purchases, data exports, and API overage charges are non-refundable. Trading losses are not eligible for refunds under any circumstances.
Intellectual Property
Ownership of platform content and technology
TradePro and its licensors own all intellectual property rights in the platform, including but not limited to software, algorithms, AI models, designs, trademarks, and content. These Terms do not grant you any ownership rights.
TradePro Owns
- Platform software and source code
- AI models and algorithms
- TradePro brand, logo, and trademarks
- Original market analysis and research
- Platform design and user interface
You Own
- Your personal trading data and history
- Content you create and upload
- Your portfolio configurations
- Custom watchlists and alerts
- Your account credentials
Prohibited Activities
What you must never do on TradePro
The following activities are strictly prohibited and will result in immediate account termination, potential legal action, and reporting to relevant authorities:
Market Manipulation
Wash trading, spoofing, layering, or any activity designed to artificially influence asset prices.
Insider Trading
Trading based on material non-public information in violation of securities laws.
Money Laundering
Using TradePro to conceal the origins of illegally obtained funds.
Account Sharing
Sharing account access with others or operating accounts on behalf of undisclosed third parties.
Automated Abuse
Using bots, scrapers, or automated tools to access TradePro beyond permitted API usage.
Platform Attacks
Attempting to hack, DDoS, or otherwise compromise TradePro's systems or other users' accounts.
False Identity
Impersonating another person, providing false KYC documents, or creating fraudulent accounts.
Sanctions Violations
Using TradePro from sanctioned countries or on behalf of sanctioned individuals or entities.
Security & Compliance
Our security obligations and yours
TradePro maintains industry-leading security standards. Both TradePro and you have security obligations under these Terms.
TP TradePro's Obligations
- Maintain AES-256 encryption for all stored data
- Conduct quarterly penetration testing
- Maintain SOC 2 Type II certification
- Notify users of breaches within 72 hours
- Maintain 99.9% platform uptime SLA
- Provide 24/7 security monitoring
You Your Obligations
- Use a strong, unique password for your account
- Enable two-factor authentication (2FA)
- Never share your login credentials
- Log out from shared or public devices
- Report suspicious activity immediately
- Keep your contact information current
Limitation of Liability
The extent of TradePro's legal responsibility
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRADEPRO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.
Trading Losses
TradePro is not liable for any financial losses resulting from your trading decisions, market movements, or reliance on information provided on the platform.
Service Interruptions
TradePro is not liable for losses resulting from platform downtime, technical failures, or inability to execute trades during system outages.
Third-Party Actions
TradePro is not liable for the actions of third-party service providers, exchanges, or other entities whose services are integrated into the platform.
Maximum Liability Cap
In all cases, TradePro's total liability to you for any claims arising from these Terms shall not exceed the amount you paid to TradePro in the 12 months preceding the claim.
Third-Party Services
External services integrated with TradePro
TradePro integrates with third-party services to provide certain features. Your use of these services is subject to their respective terms and privacy policies.
Market Data Providers
Real-time and historical market data is sourced from licensed data providers. Data accuracy is subject to their service levels.
Payment Processors
Payments are processed by Stripe. By making payments, you also agree to Stripe's Terms of Service and Privacy Policy.
Identity Verification
KYC verification is performed by Jumio. Identity documents are processed according to Jumio's privacy policy.
Cloud Infrastructure
TradePro runs on AWS infrastructure. Service availability may be affected by AWS outages beyond our control.
TradePro is not responsible for the content, privacy practices, or terms of third-party services. Links to third-party websites do not constitute endorsement.
Account Termination
When and how accounts can be terminated
You May Terminate
TradePro May Terminate
Legal Jurisdiction
Governing law and dispute resolution
Governing Law
These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.
Dispute Resolution
Disputes shall first be resolved through good-faith negotiation. If unresolved, binding arbitration under AAA rules in San Francisco, CA.
Class Action Waiver
You waive the right to participate in class action lawsuits or class-wide arbitration against TradePro.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
Contact Legal Team
Questions about these Terms
Legal Team
General questions about Terms of Service, user agreements, and legal policies.
legal@tradepro.comCompliance Team
Regulatory compliance, KYC/AML inquiries, and sanctions-related questions.
compliance@tradepro.comAbuse Reports
Report violations of these Terms, market manipulation, or fraudulent activity.
abuse@tradepro.comTerms FAQ
Common questions about our Terms
Can I use TradePro if I'm not a US resident?
Yes, TradePro is available in most countries worldwide. However, certain features may be restricted based on your jurisdiction. Users from sanctioned countries (as designated by OFAC) are not permitted to use TradePro. Check our supported countries list for details.
What happens to my open positions if my account is terminated?
If TradePro terminates your account for policy violations, we will close all open positions at current market prices and return remaining funds to your verified payment method within 5–10 business days, minus any applicable fees.
Can I transfer my TradePro account to someone else?
No. TradePro accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any rights under these Terms to any other person or entity.
Are these Terms the same for all users?
The core Terms apply to all users. Enterprise customers may have additional terms in their separate Enterprise Agreement. In case of conflict, the Enterprise Agreement takes precedence for Enterprise customers.
What if I disagree with a change to the Terms?
If you disagree with updated Terms, you must stop using TradePro and may close your account. Continued use after the effective date of updated Terms constitutes acceptance. We always provide 30 days' notice before material changes take effect.
How do I report a Terms violation by another user?
Report violations to abuse@tradepro.com with as much detail as possible. We investigate all reports seriously and take appropriate action, which may include account suspension or termination and reporting to law enforcement.
TradePro Terms of Service
Version 4.1 · Last updated May 26, 2026 · Effective January 1, 2026